TERMS OF SERVICE

 

OVERVIEW: 

Welcome to bharatecomnexa.com, the official website owned and operated by BHARAT ECOM NEXA (hereinafter referred to as the “Company”, “we”, “us”, or “our”), a sole proprietorship business based in Assam, India. Through this platform, we provide users with access to an online marketplace that facilitates the browsing, selection, and purchase of products and services. 

By accessing, browsing, registering on, or using this website in any manner, including placing an order, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service (“Terms”), along with all related policies referenced herein, including but not limited to our Refund, Return & Shipping Policy and Privacy Policy. 

These Terms apply to all users of the website, including visitors, registered customers, vendors, merchants, and contributors of content. If you do not agree with any part of these Terms, you must immediately discontinue use of this website. 

We reserve the right, at our sole discretion, to modify, amend, or replace these Terms at any time. Such changes shall become effective upon posting. Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

 

SECTION 1 – ELIGIBILITY AND USER RESPONSIBILITY:

By using this website, you represent and warrant that you are at least 18 years of age, or that you are accessing the website under the supervision and consent of a parent or legal guardian. 

You agree to use this website solely for lawful purposes and in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for restricting unauthorized access to your account. 

You further agree that all information provided by you, including personal, billing, and contact details, shall be accurate, complete, and up to date at all times.

 

SECTION 2 – GENERAL CONDITIONS OF USE:

Bharat Ecom Nexa reserves the unconditional right to refuse service, cancel orders, suspend accounts, or restrict access to the website at any time without prior notice, particularly in cases involving suspected misuse, fraud, or violation of these Terms.

You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of the website, its content, or services without prior written consent. 

You shall not introduce or transmit any harmful or malicious code, including viruses, worms, or malware, that may compromise the functionality, integrity, or security of the website or its users. 

All payment-related information is handled through secure and encrypted systems to ensure user safety.

 

SECTION 3 – ACCURACY AND RELIABILITY OF INFORMATION:

While we strive to ensure that all information presented on this website is accurate, complete, and current, we do not guarantee its reliability or correctness at all times.

The content provided on the website is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without independent verification. 

We reserve the right to update, modify, or remove any information on the website at any time without prior notice.

 

SECTION 4 – PRICING AND SERVICE MODIFICATIONS:

All prices displayed on the website are subject to change without prior notice due to market conditions, supplier pricing, technical errors, or other operational reasons.

We reserve the right to modify, suspend, or discontinue any aspect of the website or services, including product offerings and availability, at any time without liability.

 

SECTION 5 – PRODUCTS AND SERVICES:

Certain products or services available on the website may be offered exclusively online and may be subject to limited availability. 

We make reasonable efforts to ensure accurate representation of product details, including descriptions and images. However, variations may occur due to device display settings or other factors. 

All purchases made through the website are governed by our Refund, Return & Shipping Policy, which forms an integral part of these Terms. 

We reserve the right to limit product quantities, restrict sales to specific users or regions, and discontinue products without prior notice.

 

SECTION 6 – ORDER ACCEPTANCE AND BILLING:

Bharat Ecom Nexa reserves the right to accept, reject, or cancel any order at its sole discretion, including cases involving suspected fraud, bulk purchasing, or unauthorized resale. 

You agree to provide accurate and complete billing and account information for all transactions. Failure to do so may result in cancellation, delay, or inability to process your order.

 

SECTION 7 – SHIPPING AND DELIVERY:

We make reasonable efforts to process and deliver orders within the estimated timeframes communicated to you. However, delivery timelines are indicative and not guaranteed. 

Delays may occur due to logistics issues, courier partner delays, weather conditions, government restrictions, or other unforeseen circumstances beyond our control. 

Once an order has been dispatched, Bharat Ecom Nexa shall not be held liable for delays, losses, or damages occurring during transit.

 

SECTION 8 – THIRD-PARTY SERVICES AND LINKS:

The website may include links to third-party websites or provide access to external tools and services for user convenience. 

We do not control or assume responsibility for the content, policies, or practices of such third-party platforms. Any interaction with third-party services is at your own risk.

 

SECTION 9 – USER FEEDBACK AND SUBMISSIONS:

Any feedback, suggestions, ideas, or other submissions provided by users may be used by Bharat Ecom Nexa without restriction, compensation, or obligation. 

By submitting such content, you grant us the right to use, reproduce, and distribute it in any form. 

You are solely responsible for ensuring that your submissions do not violate any laws or third-party rights.

 

SECTION 10 – PERSONAL INFORMATION AND PRIVACY:

All personal information collected through the website is governed by our Privacy Policy and handled in accordance with applicable Indian laws, including the Information Technology Act, 2000.

 

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS:

We reserve the right to correct any errors or inaccuracies on the website, including pricing or product details, and to cancel orders affected by such errors.

 

SECTION 12 – PROHIBITED USES:

Users are strictly prohibited from engaging in unlawful activities, fraud, intellectual property infringement, or any activity that disrupts or compromises the website.

 

SECTION 13 – INTELLECTUAL PROPERTY RIGHTS:

All content, including text, graphics, logos, and branding, is the exclusive property of Bharat Ecom Nexa and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

 

SECTION 14 – DISCLAIMER OF WARRANTIES:

All services and products are provided on an “as is” and “as available” basis without any warranties, whether express or implied. 

We do not guarantee uninterrupted, secure, or error-free operation of the website.

 

SECTION 15 – LIMITATION OF LIABILITY:

To the fullest extent permitted by law, Bharat Ecom Nexa shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website.

Our total liability shall not exceed the amount paid by you for the relevant transaction.

 

SECTION 16 – INDEMNIFICATION:

You agree to indemnify and hold harmless Bharat Ecom Nexa from any claims, damages, or liabilities arising from your violation of these Terms or applicable laws.

 

SECTION 17 – FORCE MAJEURE:

We shall not be liable for any delay or failure caused by events beyond our control, including natural disasters, government actions, or disruptions in supply chains.

 

SECTION 18 – TERMINATION:

We reserve the right to suspend or terminate your access to the website at any time for violation of these Terms.

 

SECTION 19 – SEVERABILITY:

If any provision of these Terms is found invalid, the remaining provisions shall continue to be enforceable.

 

SECTION 20 – GOVERNING LAW AND JURISDICTION:

These Terms shall be governed by the laws of India. All disputes shall be subject to the jurisdiction of courts in Bongaigaon, Assam, and the Gauhati High Court, where applicable.

 

SECTION 21 – DISPUTE RESOLUTION:

Disputes shall first be attempted to be resolved amicably. If unresolved, they shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.

 

SECTION 22 – CHANGES TO TERMS:

We reserve the right to revise these Terms at any time. Continued use of the website constitutes acceptance of such changes.

 

SECTION 23 – CONTACT INFORMATION:

Bharat Ecom Nexa

Ward No. 2, T.R. Phukan Road

Bongaigaon, Assam – 783380, India

Email: contact@bharatecomnexa.com

Phone: +918638732882